24/7 Infrastructure Monitoring & NOC

NOC Architecture Design

Monitoring Infrastructure Setup

• Centralized monitoring server design
• Multi-region monitoring redundancy
• Secure metric collection architecture
• Agent-based and agentless monitoring
• Cross-environment visibility (cloud + on-prem)

Dashboard Engineering

• Grafana dashboard design
• Executive-level KPI dashboards
• Technical deep-dive dashboards
• Capacity trend visualization
• SLA compliance tracking dashboards

Real-Time Infrastructure Monitoring

System-Level Monitoring

• CPU, memory, disk, and I/O metrics
• Network throughput and latency tracking
• Filesystem utilization monitoring
• Swap and memory pressure detection
• Process-level monitoring

Application Monitoring

• Web server health monitoring
• PHP-FPM pool monitoring
• API endpoint monitoring
• Queue and worker monitoring
• Database performance monitoring

Database Monitoring

• Replication health monitoring
• Slow query detection
• Buffer pool utilization tracking
• Connection count monitoring
• Disk growth forecasting

Alerting & Escalation Engineering

• Threshold-based alerting
• Anomaly-based alerting
• Intelligent alert suppression
• Alert fatigue reduction strategies
• Escalation matrix design
• On-call routing systems
• SMS, email, Slack, and webhook integrations

Log Aggregation & Analysis

• Centralized log ingestion
• Structured log parsing
• Security event detection
• Application error correlation
• Access log analysis
• Abuse detection patterns
• High-volume log processing pipelines

Incident Response & Operational Discipline

• Incident triage procedures
• Root cause analysis documentation
• Post-incident review process
• Runbook creation & maintenance
• Outage communication framework
• Recovery validation procedures
• Continuous improvement feedback loops

Proactive Monitoring & Capacity Planning

• Growth trend modeling
• Disk expansion forecasting
• Database growth projections
• CPU & memory scaling projections
• Resource exhaustion prevention
• Infrastructure stress testing
• Pre-emptive scaling recommendations

Automated Remediation

• Self-healing service restarts
• Auto-scaling triggers
• Automated failover execution
• Disk cleanup automation
• Log rotation validation
• Backup verification automation
• Health check auto-correction scripts

Security Monitoring

• SSH access monitoring
• Failed login detection
• Suspicious IP detection
• GeoIP-based alerting
• Firewall rule monitoring
• File integrity monitoring
• Privilege escalation detection

Compliance & Reporting

• SLA performance reporting
• Uptime verification reporting
• Executive monthly reports
• Security audit logs
• Infrastructure change tracking
• Capacity utilization reports

NOC Operational Framework

• 24/7 monitoring coverage design
• Shift handover procedures
• Communication protocols
• Documentation standards
• Change management integration
• Continuous monitoring improvement